FREQUENTLY ASKED QUESTIONS
SHOPPING
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What products does Guns.com sell?
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How do I buy a gun online?
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Do you still provide news and other content about guns?
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How can I change/add/cancel my order?
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My online order status says “Pending”, what does this mean?
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If a product is out of stock, can I place it on backorder?
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Do you price match?
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Does Guns.com purchase firearms?
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Can anyone sell a gun on Guns.com?
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Do you sell Guns.com Gear?
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What is Package Protection?
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How do I apply for financing?
SHIPPING
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What are the shipping/handling charges?
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Do you ship internationally?
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Are there any fees or taxes when I buy a gun?
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How do I know if my order has shipped?
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Do you have a retail store?
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Can I have a gun sent directly to me?
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How long does it take to normally receive my order?
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What documents do I need to present in order to buy a gun?
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Do I need to contact my local FFL dealer to have my gun delivered there?
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How will I know when my gun is ready to be picked up?
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What are transfer fees, and who do I pay them to?
RETURNS
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What if I need to return an item I purchased from Guns.com?
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How do I pack my return?
REQUIREMENTS
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Why do you require a date of birth?
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How do I know what the legal requirements to purchase, own, or possess a gun in my state are?
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What paperwork do I need to fill out?
COMMUNICATIONS
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How do I unsubscribe from your emails?
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How can I provide feedback on your service?
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I need help, how can I contact you?
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Is my personal information safe with Guns.com?
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What are you curent rules and regulations for promotions?
HOW TO MAKE AN OFFER ON A GUN
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How do I know if I can make an offer on a gun?
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Can I make an offer different than the listed price on a gun?
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Can I make an offer on new gun?
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How much should I offer?
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How do I purchase a gun I’ve made an offer on?
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