FREQUENTLY ASKED QUESTIONS

What products does Guns.com sell?

How do I buy a gun online?

Do you still provide news and other content about guns?

Why do you require a buyer to be 21 to purchase a gun?

How can I change/add/cancel my order?

My online order status says “Pending”, what does this mean?

If a product is out of stock, can I place it on backorder?

Do you price match?

What are your payment methods?

Does Guns.com purchase firearms?

Can anyone sell a gun on Guns.com?

Do you sell Guns.com Gear?

What is Package Protection?

What is a Firearms Processing Fee?

How do I apply for financing?

What are the shipping/handling charges?

Do you ship internationally?

Are there any fees or taxes when I buy a gun?

How do I know if my order has shipped?

Do you have a retail store?

Can I have a gun sent directly to me?

How long does it take to normally receive my order?

Do you ship to APO/FPO addresses?

What documents do I need to present in order to buy a gun?

Do I need to contact my local FFL dealer to have my gun delivered there?

How will I know when my gun is ready to be picked up?

What are transfer fees, and who do I pay them to?

What if I need to return an item I purchased from Guns.com?

Do you have warranties on your products?

How do I pack my return?

Why do you require a date of birth?

How do I know what the legal requirements to purchase, own, or possess a gun in my state are?

What paperwork do I need to fill out?

How do I unsubscribe from your emails?

How can I provide feedback on your service?

I need help, how can I contact you?

Is my personal information safe with Guns.com?

What are you curent rules and regulations for promotions?

How do I know if I can make an offer on a gun?

Can I make an offer different than the listed price on a gun?

Can I make an offer on new gun?

How much should I offer?

How do I purchase a gun I’ve made an offer on?